Privacy policy

Data Privacy Statement

We welcome your interest in our internet presence. This data protection statement sets out the principles and practices that apply to the online collection and use of data on our web site. It applies to all internet sites and offers of SmartCom Bayern GmbH. Insofar as links to third-party firms are available on our web site, the data protection statement does not apply to them. Despite careful checks of content, no liability can be accepted for the content of external links.

You have the possibility to register yourself and your personal data on our web site so that you can place orders quickly and successfully.
In the following we would like to provide you with information on the use and deployment of the personal data provided by you and the statistical data collected by us.

Section 1 Collecting and processing statistical data
A protocol is made every time our web site is accessed and a file stored on our web site is requested. Hereby the following data, which your internet browser sends us, is recorded:

browser type and version

file name of the file requested

volume of data transferred

report of successful request

date and time of your access

your anonymised Internet Protocol (IP) address and derived from this the country from which access takes place.

The storage of this data serves internal, system-related and statistical purposes. This data is stored separately from any personal data you have provided and does not permit any deductions as to a specific individual. More extensive personal data is only recorded if you provide this information voluntarily, in particular during the registration of your customer data.

Section 2 Collecting, using, processing, passing on and deleting of personal data
Personal information is information that can be used to identify you personally or other individuals to whom the information may relate. If you use our customer service and register there, your customer data (business name, contact person, address, contact data, email, VAT) will be stored by us to enable us to process your orders. By confirming the data protection statement during the registration process, you also consent to use of your data to the extent provided for in this statement.

Apart from this, we will only use your personal data to process the contract, for technical administration and for accounting purposes. Your personal data will not be passed on to any third party without you prior consent, unless for accounting purposes or due to legal requirements. You have the right to revoke consent given with effect for the future at any time. The data collected will not be sold in any circumstances.

On the order of the relevant authorities we are permitted to provide information on your personal data in individual cases if this is necessary for the purposes of prosecuting a crime or to avert risks to national or public safety.

The deletion of your personal data stored will take place if you revoke your consent to storage or if its storage is inadmissible for other legal reasons. If deletion cannot yet take place due to periods for keeping data records prescribed by law, in articles of association or contractual reasons, this data will be blocked until its deletion in full is admissible.
You can review, alter or delete the personal data which you submitted to us at any time. For this purpose, just log in to your account, go to your account profile and make the necessary changes. We will delete your personal data; however, data collected pursuant to Section 1 will be retained.

You have the right at any time to object to the use of your personal data and revoke your consent to storage. Furthermore, you have the right to correction of incorrect data. In order to assert these rights or if you are of the opinion that we have not complied with the provisions of this statement or the provisions of data protection law, please contact:

SmartCom Bayern GmbH, 

Tegelbergweg 5,
86853 Langerringen

Section 3 Right to information

On request we will provide you with information on the data on your person that is stored at any time. You can also be provided with this information electronically if you wish.

Section 4 Information about cookies
What are known as cookies are employed to recognise repeated use of an offer by the same user. Cookies are small text files that your internet browser places and stores on your computer. If you access the pages of our web site again, these cookies provide information so that you can be recognised automatically. This recognition takes place on the basis of the session identification number stored in the cookies. The information obtained in this way serves to make what we offer more user friendly, more effective and more secure and enables you to have easier access to our site.
You can prevent cookies from being stored on your hard drive by selecting the browser setting ‘do not accept cookies’. However, this can restrict the offers and services on our web site.